Return & Shipping Policy
U.S. DOMESTIC ORDERS
All orders will ship in 1-3 business days from Los Angeles, CA. We provide a tracking number on all shipments. Due to the novel coronavirus, shipping times may be delayed by 1-2 weeks, depending on the carrier.
International orders may be subject to the receiving country's import fees, duty, taxes and/or brokerage fees. We are not responsible for any duty/import/taxes/customs/etc charges you may incur.
We do not refund postage for lost, unclaimed or undeliverable packages but will do everything in our power to help you track down and file a claim with the carrier.
Packages are marked with the value of the item as paid by the customer in legal accordance with international postal regulations. We cannot not mark any international packages as a gifts.
We unfortunately do not accept returns, all sales are final. However, we are passionate about providing high quality items. If you have a quality concern with an item you've purchased, please contact us at info@mysticworldfinds.us as soon as you receive the item and we will resolve the issue.